Last Updated: September 8, 2026
At Arfah Care (arfahcare.com), we prioritize the privacy and security of our customers and visitors. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our website or make a purchase from us.
1. Who We Are
Our website address is: https://www.arfahcare.com
Arfah Care operates as a wholesale and retail distributor providing health supplements and personal care products.
If you have any questions regarding this policy or your personal data, you can reach us at:
- Email: contact@arfahcare.com
2. Information We Collect
We collect information to process orders, improve our services, and communicate with you effectively.
- Personal Information Provided directly: When you place an order, create an account, or contact us, we collect details such as your name, billing address, shipping address, email address, phone number, and business details (for B2B accounts).
- Payment Data: Payment transactions are processed securely through encrypted third-party payment gateways (e.g., Stripe, ApplePay). Arfah Care does not store or process your complete credit card details on our servers.
- Technical & Usage Data: When you browse our site, we automatically collect device details, IP address, browser type, operating system, pages visited, and referring URLs to help diagnose server issues and optimize performance.
3. How We Use Your Information
We use the data we collect for the following business purposes:
- Processing and fulfilling your orders, shipments, and wholesale inquiries.
- Communicating order updates, tracking details, and customer service support.
- Protecting against fraudulent transactions and verifying customer identity.
- Improving website function, site navigation, and overall shopping experience.
- Sending promotional communications or newsletters (only if you explicitly opted in).
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience.
- Essential Cookies: Necessary for basic website functions, such as keeping items in your shopping cart during checkout.
- Analytics Cookies: Help us understand site traffic, user interactions, and performance metrics (e.g., via Google Analytics).
- Functional Cookies: Remember your settings and login details for future visits.
You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features on our site.
5. Comments & Media
- Comments: When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.
- Gravatar: An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.
- Media: If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included.
6. Embedded Content from Other Websites
Articles or product pages on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
7. How Long We Retain Your Data
- Order Records: We retain transaction and order data for as long as necessary to fulfill legal, tax, or accounting requirements.
- Account Information: For users that register on our website, we store the personal information provided in their user profile until they choose to delete or edit it.
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments automatically.
8. Who We Share Your Data With
We do not sell, trade, or rent your personal information to third parties. We only share necessary data with trusted service providers who assist us in operating our business, including:
- Fulfillment & Shipping Carriers: To deliver your purchases.
- Payment Gateways: To process secure billing transactions.
- Security & Anti-Spam Tools: Automated spam detection services (e.g., Akismet) to review site comments and inquiry forms.
9. Your Data Rights
Depending on your jurisdiction, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request updates or corrections to incomplete or inaccurate data.
- Deletion: Request that we erase your personal data (excluding data we are required to keep for administrative, legal, or security purposes).
- Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails.
To exercise any of these rights, please contact us at contact@arfahcare.com.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. Any changes will be posted on this page with an updated “Last Updated” date.